Question / Help OBS Crashes when clicking "Encoding"

H

Hammer

New Member
So this randomly happened after I updated the program. As soon as I click "Encoding" under settings, OBS freeze, it pops up saying, Woops! OBS has crashed. Would you like to view a crash report? And after I have answered it says the program has stopped working, and shuts down. I have tried uninstalling and installing 2 times.

Please help

Crash report:

This crash appears to have occured in the 'c:\windows\system32\nvcuda.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00007FFD2EB5DA70 (c:\windows\system32\nvcuda.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10586)
CPU: Intel(R) Core(TM) i5-4210H CPU @ 2.90GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000A5A313AC30 00007FFD2EB5DA70 0000000000000003 0000000000001A80 000000A5A313ADA0 0000000000000000 nvcuda.dll!0x7ffd2eb5da70
000000A5A313AC60 00007FFD2E47C25F 000001E73B8F18C0 000000A5A313ADD0 000000A5A313AE00 000000005C000002 nvcuda.dll!0x7ffd2e47c25f
000000A5A313AC90 00007FFD2E47C0B8 000000000000857A 0000000000000100 000000005C000002 0000000000000000 nvcuda.dll!0x7ffd2e47c0b8
000000A5A313ACD0 00007FFD2EB617EA 0000000000000000 0000000000000110 00007FFD2F3E78A8 000001E7395B6F20 nvcuda.dll!0x7ffd2eb617ea
000000A5A313DB60 00007FFD2E47E088 000000A5A313DC99 0000000000000000 000001E73959AF40 0000000000000000 nvcuda.dll!0x7ffd2e47e088
000000A5A313DBA0 00007FFD2E44B4D3 0000000000000000 0000000000000000 0000000000000000 0000006B00000000 nvcuda.dll!0x7ffd2e44b4d3
000000A5A313DBD0 00007FFD2E44A691 0000000000000000 00007FFD674A1024 0000C1C32F7202CF 000001E755DADBC0 nvcuda.dll!0x7ffd2e44a691
000000A5A313DC10 00007FFD2E44A427 0000000000000000 0000000000000000 00005DB166591876 0000000000000110 nvcuda.dll!0x7ffd2e44a427
000000A5A313DC40 00007FFD2E4CC5D7 0000000000000000 00000000000003E7 0000000000000004 00000001000007E0 nvcuda.dll!0x7ffd2e4cc5d7
000000A5A313DD00 00007FFD47AF6044 000000A5A313DF10 0000000000000000 0000000000020B3C 00007FF7F95FDBB8 obsnvenc.dll!checkNvEnc+0x74
000000A5A313DDE0 00007FFD47AF5E5F 000001E7395B6F20 00007FFD47AF5E40 000000A5A313DF10 0000000000000000 obsnvenc.dll!CheckNVENCHardwareSupport+0xf
000000A5A313DE10 00007FF7F955F99C 0000000000000110 000001E7395B6F20 0000000000000000 0000000000020B3C obs.exe!SettingsEncoding::ProcMessage+0x77c
000000A5A313DF80 00007FFD437C883B 00007FFD62C270A0 000000A5A313E0F8 0000000000000000 0000000000000000 obsapi.dll!SettingsPane::DialogProc+0x5b
000000A5A313DFB0 00007FFD65CC41EE 000001E739575E58 0000000000000110 0000000000020B3C 00007FFD67A25253 user32.dll!0x7ffd65cc41ee
000000A5A313E080 00007FFD65CC43C1 0000000000000110 0000000000000000 0000000100000000 0000000000000100 user32.dll!0x7ffd65cc43c1
000000A5A313E140 00007FFD65CC42E6 0000000000000000 0000000000000001 0000000000000048 0000000000000001 user32.dll!0x7ffd65cc42e6
000000A5A313E180 00007FFD65CC1169 000001E739BC90F0 00007FFD67AB4E80 0000000000020B3C 0000000000000110 user32.dll!0x7ffd65cc1169
000000A5A313E270 00007FFD65CC08F5 0000000040000000 000001E739BC9000 0000000000000000 00007FFD437C87E0 user32.dll!0x7ffd65cc08f5
000000A5A313E300 00007FFD65CC8189 00007FF7F96644C8 0000000000920B08 00007FF7F96644C8 00007FF7F9510000 user32.dll!0x7ffd65cc8189
000000A5A313E4C0 00007FFD65CC9187 00007FFD65CB8250 00007FF7F9510000 0000000000000000 00007FFD6418FF79 user32.dll!0x7ffd65cc9187
000000A5A313E510 00007FFD65CC962D 0000000000000000 00007FFD437C87E0 0000000000920B08 00007FFD437E43B3 user32.dll!0x7ffd65cc962d
000000A5A313E560 00007FFD437C5452 0000000000000073 00007FF7F9510000 0000000000090B30 0000000000920B08 obsapi.dll!IsolationAwareCreateDialogParamW+0x92
000000A5A313E5B0 00007FFD437C5F9C 0000007E000002B2 000001E7395B6F20 0000000000000000 0000000000920B08 obsapi.dll!OBSCreateDialog+0x4c
000000A5A313E600 00007FF7F955EC3A 0000000000920B08 0000000000000000 0000000000920B08 0000000000090B30 obs.exe!SettingsEncoding::CreatePane+0x2a
000000A5A313E640 00007FF7F955B40B 0000000000000000 0000000000920B08 000000A5A313EA58 000000A5A313EC00 obs.exe!OBS::SettingsDialogProc+0x2db
000000A5A313E910 00007FFD65CC416C 000001E739575E58 0000000000000111 0000000000920B08 00007FFD67A25253 user32.dll!0x7ffd65cc416c
000000A5A313E9E0 00007FFD65CC43C1 0000000000000111 00000000000103EE 00007FFD65CC133C 0000000000000000 user32.dll!0x7ffd65cc43c1
000000A5A313EAA0 00007FFD65CC42E6 0000000000000000 0000000000000001 0000000000000000 00007FFD00000000 user32.dll!0x7ffd65cc42e6
000000A5A313EAE0 00007FFD65CC1169 000001E739BC63E0 00007FFD67AB4E80 0000000000920B08 0000000000000111 user32.dll!0x7ffd65cc1169
000000A5A313EBD0 00007FFD65CC08F5 0000000000000000 00007FFD65CBC000 00000000000103EE 000001E739BC63E0 user32.dll!0x7ffd65cc08f5
000000A5A313EC60 00007FFD65CC065B 0000000000090B30 0000000000920B08 0000000000000001 00007FFD611CDB30 user32.dll!0x7ffd65cc065b
000000A5A313ECC0 00007FFD612B4223 000001E73CD587C0 0000000000000001 0000000000000000 00000300000000CB comctl32.dll!0x7ffd612b4223
000000A5A313ECF0 00007FFD612B2C9C 0000000000000000 000000A5A313EDB0 0000000000000000 000000A5A313EDB0 comctl32.dll!0x7ffd612b2c9c
000000A5A313ED30 00007FFD612B4C93 0000000000000000 0000000000000001 0000000000000202 0000000000000000 comctl32.dll!0x7ffd612b4c93
000000A5A313EDD0 00007FFD61248158 0000000000000000 0000000000000000 000000A5A313F070 00007FFD65CD4B35 comctl32.dll!Ordinal422+0x18138
000000A5A313EF10 00007FFD65CC1169 000001E739BC5FD0 00007FFD611CDB30 0000000000090B30 000000A5A332E800 user32.dll!0x7ffd65cc1169
000000A5A313F000 00007FFD65CC0C97 0000000000000001 0000000000000000 0000000000000001 00007FFD65CCC6EF user32.dll!0x7ffd65cc0c97
000000A5A313F080 00007FFD65CC3B8F 00000000004F098E 000001E739BC63E0 0000000000000001 0000000000000001 user32.dll!0x7ffd65cc3b8f
000000A5A313F0E0 00007FFD65CDC933 00000000004F098E 00007FF7F955B130 0000000000000001 FFFFFFFFFFFFFFFF user32.dll!0x7ffd65cdc933
000000A5A313F170 00007FFD65CDC7E6 00007FF7F9663AC0 00000000004F098E 00007FF7F955B130 00007FF7F9510000 user32.dll!0x7ffd65cdc7e6
000000A5A313F1D0 00007FFD65CDC692 00007FFD641585F0 00007FF7F9510000 FFFFFFFFFFFFFFFF 00007FFD6418FF79 user32.dll!0x7ffd65cdc692
000000A5A313F210 00007FFD65CDC5E5 00007FF7F955B130 00007FF7F955B130 00000000004F098E 0000000000000000 user32.dll!0x7ffd65cdc5e5
000000A5A313F260 00007FFD437C5638 0000000000000065 00007FF7F9510000 0000000000000000 00000000004F098E obsapi.dll!IsolationAwareDialogBoxParamW+0x98
000000A5A313F2B0 00007FFD437C5E3C 0000000000000005 0000000000009C69 000000A5A313F400 0000000000000000 obsapi.dll!OBSDialogBox+0x4c
000000A5A313F300 00007FF7F957D238 FFFFFFFFFFFFFFFF 0000000000000000 0000000000000001 00000000FFFFFFFF obs.exe!OBS::OBSProc+0xfd8
000000A5A313F550 00007FFD65CC1169 000001E739B70B30 00007FF7F957C260 00000000004F098E 000000A5A332E800 user32.dll!0x7ffd65cc1169
000000A5A313F640 00007FFD65CC0C97 000001E7395F9D60 0000000000000000 0000000000000001 00007FF7F957C260 user32.dll!0x7ffd65cc0c97
000000A5A313F6C0 00007FFD65CC3B8F 0000000000010B28 000000A5A313F820 000001E7395F9D60 000001E7395F9D60 user32.dll!0x7ffd65cc3b8f
000000A5A313F720 00007FF7F953D91A 0000000000000000 00007FF7F9510000 0000000000000000 0000000000000000 obs.exe!WinMain+0xb6a
000000A5A313FCE0 00007FF7F95BEFB0 0000000000000000 00007FF7F95BEE54 000000A5A332D000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
000000A5A313FD20 00007FFD67498102 00007FFD674980E0 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd67498102
000000A5A313FD50 00007FFD67A6C5B4 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd67a6c5b4
 
H

Hammer

New Member
I followed all the steps
Downloaded DDU
Unistalled Intel
and tried to start obs still crashing whenever I press Encoding, downloaded intel again
Still crashing

Crash report:

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0A4F063B (c:\windows\system32\nvcuda.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10586)
CPU: Intel(R) Core(TM) i5-4210H CPU @ 2.90GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0018B40C 0A4F063B 0AF03698 0AF03698 0AF03698 000003E7 nvcuda.dll!0xa4f063b
0018B414 09ED52B8 0018B450 00000100 00000000 00000000 nvcuda.dll!0x9ed52b8
0018B42C 09ED4EF0 00A4EC98 0018B514 0018B4C0 0018B514 nvcuda.dll!0x9ed4ef0
0018B458 0A4F3E04 0018B514 0018B4C0 0018B514 00000000 nvcuda.dll!0xa4f3e04
0018B45C 00A4EC98 0018B4C0 0018B514 00000000 00000034 <unknown>!0xa4ec98
0018B460 0018B514 0018B514 00000000 00000034 00A238A0 <unknown>!0x18b514
0018B464 0018B4C0 00000000 00000001 000074C3 00000000 <unknown>!0x18b4c0
0018B51C 06892420 00000001 000074C3 00000000 00000100 <unknown>!0x6892420
 
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